What is our returns policy?

  • You can return any item within 30 days of receipt as long as it is in its original packaging, is not missing any manuals and is in a reasonable condition (No scratches, dents ext).
  • We will be happy to exchange the item for a replacement or to make a refund.
  • We are not able to refund any postage/shipping charges.
  • We will charge for sending any exchange items by post.
  • You can return any item to our UK return center

How do I return something?

  1. Please contact us via the “Get Help” button in your account or via email.
    We contact you with return details (Address ext).
  2. You post your item back to us or we arrange collection from you (for a fee).
  3. We receive your item and inspect it and issue a refund within 7 working days.
  4. You receive your refund within 2-3 working days of it being issued.

What if the item is faulty?

Please contact us and we will arrange a refund or replacement on return of the item.

Questions? Just Ask!
If you have any questions about any part of our returns policy do not hesitate to contact our support. We are sure that we can address any concerns or questions.